Terms & Conditions

The following terms and conditions, last updated on 12th November 2014, represent the basis upon which training is offered by Strictly Driving.

The provision of training is subject to the acceptance of these terms and conditions.

1. Driving licenses and fitness to drive:

Clients must hold a current, valid driving license, provisional, full or international, and produce it on (or in advance of) the first training session. The client must be fit to drive in accordance with legal and medical requirements.

2. Payments and Cancellation:

Tuition fees are normally paid during the training session. Payment can be made by cash or card. Credit or debit cards can usually be processed using ‘chip & pin’ in the car. Advance payments may be made on-line using credit or debit cards although a handling charge is payable in such cases.

Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g., dangerous weather conditions). In the event of postponement fees paid in advance will be carried forward.

The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson fee will be payable.

There is not normally a penalty for short notice cancelations (other than the adjustment of the training estimate). However if more than two sessions are cancelled with less than 24hrs notice the full lesson fee for any subsequent short notice cancellation must be paid in full.

3. Bookings and Lesson duration:

Your instructor will endeavour to maintain regular lesson slots at the same time each week to ensure continuity of learning, however, this cannot be guaranteed.

The usual minimum lesson period is 90 minutes. If, for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of the estimated time of arrival. If the delay is greater than 15 minutes this time will be credited to the pupil and when possible the lesson will be extended by the time due – if this is not possible the extra time will be carried forward to the next suitable lesson.

4. Training Location:

All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures safety for both the client and other road users. This means that the instructor may need to drive to and from the training area and this journey time forms part of the session as paid for.

5. Training vehicles:

Training vehicles provided by the school are taxed, insured for the purposes of driving tuition, fully roadworthy and fitted with dual controls.

Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that the car is covered for lessons when being supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate.

6. Driving tests and bookings:

The instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety.

Where a school car is used for test, the booking period will based upon the instructors normal diary schedule. Depending on the time of the test this will require a minimum three hour session and possibly longer.

While your instructor will make every effort to ensure that the vehicle supplied for test will be fully road worthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test, or immediately prior to the test and is not liable for any consequential loss.

Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the full session fee, including car use on test, will be charged. Your instructor will advise about claiming compensation from the DSA.

7. Code of conduct:

Your instructor agrees to abide by the conditions of the Professional Code of Conduct (a copy of which will be provided on request). In the unlikely event of complaint or dispute the guidelines of the Code of Conduct will be adhered to.

8. Your rights:

These conditions do not affect any protection a student has under consumer legislation.

We reserve the right to change or alter any of the terms and conditions without notice, but will endeavour to inform pupils of any changes as soon as possible.

9. Conditions relating to the Strictly Driving written estimates of driver training and training fees:

In all cases where a client is provided with an estimate of the number of hours required to reach test readiness, a penalty system exists to eliminate the disadvantage created by cancelled training sessions and protect the interests of both client and trainer.

The ‘Penalty System’ provides that if the trainer cancels a session with less than 48 hrs notice one hour will be deducted from the estimate. The effect of this is to bring forward the point at which the reduced payments take effect and compensate the client for any ill effects of the missed session.

Similarly, if a client cancels an arranged training session with less than 48 hours notice, a single hour penalty will be added to the estimation.

No penalty applies if, at the time the cancellation is made, it has been possible to reschedule to a day either four days in advance or four days after and providing it does not result in an overall loss of training in any four week period

A similar penalty will be proportionately applied in any of the following circumstances:

  • There is a break in training of more than 3 weeks irrespective of any notice given.
  • Available test dates are considered unsuitable by the candidate.
  • The theory test is not passed in sufficient time for the practical test to be booked within the estimated learning period.